Posts Tagged ‘Restaurants in Malaysia’

Meet Ms Ling, Owner of La Promise Café in Taiping, Malaysia

Thursday, February 4th, 2010

Ling and RichardLa Promise Cafe
If you’re traveling to TAIPING, a very pleasant city located in Northwestern Malaysia, you’ll definitely want to stop by and pay a visit to La Promise Bakery and Café. A relative newcomer to the scene, La Promise may be the only restaurant in Taiping that specializes in Western Food, a city which is dominated by food shops offering Chinese, Malay and Indian dishes.

Centrally located in downtown Taiping, the café is especially popular with the University crowd and professional people. Very spacious inside with comfortable seating, the café also has free WIFI.

Prices are reasonable and the food – while definitely not gourmet quality - is fairly good. To give you some idea of the prices – a plate of spaghetti is 7.90RM (about 2.30USD) and a Western style Breakfast – complete with eggs, toast, sausage and juice - is all of 5.50RM(1.60USD). The pastries in particular looked absolutely scrumptious. Richard is a genuine pastry artist!

A young Chinese couple - Richard and Ling – own La Promise Café. I had an opportunity to talk extensively with the amiable Ms. Ling. Of all the people that I met in Taiping, Ms Ling probably speaks the best English. She said that her facility with English can be attributed to her being very diligent as a student in both primary and secondary school.

Born and raised in Taiping, Ms. Ling has quite an interesting history leading up to her career as restaurateur.

After graduating from high school in Taiping in 1999, she received a scholarship to study at a University in Penang, where she majored in hotel management and catering. After 2 1/2 years at the University, she left Malaysia for the Gold Coast of Australia, where she finished her studies at Griffiths University.

Upon graduating from the University in 2005, she returned to Penang, Malaysia where she worked as manager for over 2 years at a local Haagen Daas Ice Cream Store. It was there that she met Richard - her future husband and business partner - who worked in the pastry department of a major hotel.

La PromiseIn 2007, she traveled to Ireland where she took courses in accounting and lived with her brother-in-law for over 1½ years, before returning to Taiping in September 2008. Back at home, she decided to pursue career as a restaurateur with her newlywed husband, Richard.

Her parents, who own a local hardware store in Taiping, gave financial backing to Ling and Richard for their “new baby”, La Promise Café. The Grand Opening took place in August 2009.

I give La Promise a big thumbs up!

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Is tipping customary at restaurants in Thailand & Malaysia?

Wednesday, January 20th, 2010

taiping restaurantIn United States and many Western countries, it is customary to leave a tip for the waiter/waitress at a restaurant or bar. The amount of the tip varies depending on the quality of the service. The exact tip amount is of course at the discretion of the customer. In the USA for average service, the acceptable tip percentage is 15%.

Things are far different in Southeast Asian countries like Thailand and Malaysia, where tipping is not the standard practice among the locals and in general, tips are not expected by most of the local restaurants. However in high-end restaurants - or those that cater exclusively to oversea tourists - tipping is more commonplace, and in many instances the gratuity - normally 10-15% - is included in the bill.

I have experienced the built-in gratuity myself at high-end restaurants like the Rang Mahal, the most prestigious Indian restaurant in Bangkok. At the more humble Raan Derm, a Thai restaurant on Sukhumvit Soi 22 which caters both to middle class locals and tourists, they add 7% gratuity to the bill.

To give you an idea about the prevailing attitude towards Tipping in Southeast Asia, I have two relatively comical stories that I will share with you – both experiences took place in Malaysia.

While I was in Taiping, a very lovely city located in Perak State (Northwest Malaysia), I patronized Su Hean , a Vegan Chinese restaurant which had recommended to me by a local. The restaurant was very proper but not flashy by any means and catered primarily to the relatively affluent Chinese community in Taiping.

On my 2nd visit there, I ordered a couple of veggie plates. The total bill came to roughly 14.00RM (or $4.30USD). Very cheap for me! Since the service was fairly good , the waitress was very nice (and the food was delicious), I left a tip of 4.00RM (or about $1.20USD). Upon leaving the restaurant, the young girl came running after me with a very concerned look on her face and said to me “Sir, you forgot some monies on the table”. Smiling, I said to her “Young lady, that is your tip.”

Penang restaurantSeveral days later I traveled to Penang, the most popular tourist destination in Malaysia, and well known for its excellent restaurants. On my last night there, my Taxi driver took to me Luk Yea Yan, a well-regarded Vegan Chinese restaurant. Again this was a proper restaurant, not a greasy spoon affair. Upon hearing my story about my experience in Taiping, he laughed and told me that only Americans tips - most Europeans do not!

So after the meal, since the service was better than average, I left a tip which represented about 22% of the bill. Upon leaving, the taxi driver told me that the restaurant owner said to him “Your customer forgot some monies at the table”. We both had a good laugh!

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