Are Hotel Safes ‘safe’? Not all the time!
Monday, February 22nd, 2010
As a seasoned traveler, one of the first things I do when checking into a hotel is to ask if they have a safe deposit box in the room (in-room safe) or at the front desk. If they don’t have either one, I ask the manager if I can store my valuables in the hotel safe. Of course an in-room safe or safe deposit box is far more desirable as only you have the key or combination.
Typically smaller budget (and local) hotels and guesthouses do not have in-room safes or safe deposit boxes, in which case storing your valuables in the hotel safe is the only option. But entrusting the hotel with your monies/passports/credit cards etc can be a dicey proposition. The hotel safe may consist of just a desk drawer which can be opened with a key, and in many cases the ‘so called hotel safe’ - especially in many smaller hotels – can be accessed by all the employees.
During my many years of travel, I have never been victimized by a hotel when storing my valuables in the hotel safe. I guess the numbers game finally caught up with me however - on my last trip to Thailand in late 2009, I may have been a victim of hotel theft on two separate occasions. In both instances, small hotels in Northern Thailand were involved - the first instance involved local currency (value of $140USD) and in the 2nd instance, traveler’s checks were involved (I was later reimbursed by American Express).
I am not going to cry over spilled milk, but here are some tips if you decide store your valuables in the hotel safe.
- To make things easier to keep track of, keep your local currency, traveler’s checks and your home currency in separate bundles. By all means, double check your inventory every time your valuables are accessed from the hotel safe.
- Maintain a written log/running account of all your monies, travelers checks etc. Every time you retrieve something from the hotel safe, by all means log it in and keep a running balance as if it was your bank or checking account.
- If there is any discrepancy, possible theft may have occurred in which case you should bring the matter up with hotel manager/owner. If possible, you should also file a report with the tourist police or the local authorities.
- If traveler’s checks are missing (and you have diligently logged in your usage), you will usually get a prompt refund from the company that issued the checks after you have filed a report. After the matter is reported, the missing checks will be deemed void and cannot be cashed by the perpetrator.
If I followed my own advice, I probably would have been unable to prevent the actual embezzlement but at least I would have more conclusive proof that it actually happened. The next step would have been to confront the hotel manager/owner. Oh well, next time…



















